Hiring Practices
How Do You Staff an RCC?
Part of a successful RCC is employing people who are capable and willing to do the important work of serving recoverees. While the staffing the RCC and going through the hiring process can seem daunting, taking the appropriate steps to bring new people onto your team is an incredibly important task. This page has resources to help you conduct interviews, hire new RCC staff, and even examples of performance review documents.
On this page, you'll find a variety of different resources, including videos, articles, and templates you may use for your RCC. You can find the resources on this topic and a description of each item in the list below. You can click on the title of the resource to jump down to it on the page, or simply scroll down to see previews of each resource.
Available Resources
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Videos
- CCAR Hiring Practices (~1 hr)
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Articles and Blogs
- Phone Interview Questions (1 page)
- Illegal or Inappropriate Interview Questions (10 pages)
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Templates
Video: Hiring Practices
In this video interview, CCAR's Tammy & Jackie discuss best practices and considerations for hiring staff for recovery community centers. Through the hour-long interview, they discuss a variety of ways to ensure that you're following regulations and optimizing your hiring process.
Articles and Blogs
This short article from CCAR lays out which questions are best to ask over the phone. Generally, phone interviews are a pre-screen to determine which candidates you'd like to get to know more. While these questions are tailored towards CCAR's needs, we invite you to use these as a starting point for your own questions.
As with any job interview, there are some questions that you aren't allowed to—and shouldn't—ask. This PowerPoint details some of these questions, as well as some alternatives to them, so that you can set yourself up for some great interviews in the future.
Templates
In order to make the hiring process a little easier, CCAR has provided several templates for job descriptions and suggested performance review documents to go with those positions. You can use these for your own reference when learning more about the job itself, or you can use it as a starting point for job postings, interviews, and performance reviews.