Volunteer Management, Recognition, and Recruitment
How do I Maintain My Volunteers?
Managing your volunteers is a key part of having them in the first place. This page guides you through how to ensure your volunteers are feeling recognized, as well as how to maintain them at your RCC.
On this page, you’ll find other resources that discuss the key elements of volunteer management, recognition, and recruitment. You can find the resources on this topic and a description of each item in the list below. You can click on the title of the resource to jump down to it on the page, or simply scroll down to see previews of each resource.
Available Resources
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Materials
- Volunteer Receptionist Training Handbook (8 pages)
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Articles and Blogs
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Videos
- If Someone Has a Reoccurrence (~3 mins)
- CCAR Call: Volunteers (~1 hour)
- Volunteer Retention and Recognition (~15 mins)
This handbook helps to prepare volunteers for some scenarios they may encounter in the receptionist position. It also provides them with scripts for phone calls, client interactions, and more!
Articles and Blogs
This how-to guide from BetterImpact gives you a step-by-step on how to create meaningful volunteer impact pages that can assist your RCC.
This article from BetterImpact discusses what you should consider prior to recruiting volunteers. This may include considering what positions you need or your policy.
Videos
This video guides you through what to do if a volunteer has a reoccurrence. As it will tell you, every situation is different.
How do you manage volunteers, and how do you help them thrive? CCAR answers some of your questions.
In this video, CCAR's Tamara Steele provides insight on how to recognize and retain your volunteers.